Returns & Exchanges
At The Lad Collective, we want you to be completely satisfied with your home essentials. If your new gear isn't the perfect fit for your space, we offer a straightforward 30-day return policy for all unused and unwashed items.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items back in their original packaging, ensuring all tags are attached and the products are in their original, resellable condition.
Ship It Back
Print the prepaid shipping label provided through our portal and drop your package off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing